A 50% deposit is required upon a confirmed order for bespoke commissions.

Balance due on completion Images will be sent prior to invoice.

All work is 100% guaranteed against faulty workmanship. However should an item be considered faulty, it will be inspected and either repaired, replaced or refunded at my discretion.

Timescale for handmade items will usually be between 2 - 4 weeks as assaying an item can take up to and including 1 week.

Once full payment is received item will be posted according to value.

Returns or Refunds on Bespoke or made to order items are not possible as made individually for you, however should you in the extremely unlikely event have any issues I will always do my upmost to resolve anything I can.

Earrings are not refundable or returnable due to hygiene reasons unless in the unlikely event they are faulty.